Privacy Policy

1. Information We Collect

When reserving chauffeured transportation or inquiring about our luxury fleet, we collect necessary personal details to fulfill your travel itinerary:

• Contact Details: Full name, email address, phone number, and SMS preferences for booking confirmations and driver dispatch alerts.
• Itinerary Data: Pickup/drop-off locations, commercial or private flight tail numbers (for automated YEG radar flight tracking), and special transfer requests.
• Payment Information: Encrypted credit card details processed securely via PCI-compliant payment gateways. We never store raw card numbers on our local servers.

2. How We Use Your Information

Your information is used strictly to deliver smooth, high-quality chauffeur services:

• Dispatching professional chauffeurs and managing live travel updates via SMS and email.
• Tracking arrival times at Edmonton International Airport (YEG) to adjust pickup timing automatically for delays or early landings.
• Issuing booking receipts, managing corporate accounts, and handling administrative billing.

3. Data Protection & Third-Party Sharing

We maintain strict privacy standards regarding client confidentiality:

• No Data Sales: We do not sell, rent, or trade your personal information to third-party advertisers or marketers.
• Trusted Service Partners: Information is only shared with verified partners directly involved in executing your service (e.g., payment processors, SMS gateway providers).
• Legal Compliance: We disclose information only when strictly required by applicable Alberta municipal, provincial, or federal Canadian laws.

4. Cookies & Digital Security

Our website utilizes standard SSL (TLS) encryption to protect data transmitted between your browser and our reservation portal. Basic analytics cookies are used solely to optimize site navigation and speed up booking load times.